What is the main role of a helper?
Helpers are there to help both members and staff. Helpers are not granted any additional permissions than the ones they already have. They are here to answer questions anyone has on the server. If you stop helping people, or you do not wish to continue helping people, or you take on an enforcer role, your helper title will be replaced with [Former Helper].
A Helper must treat others seeking Help like they would a friend’s first time on the server and/or the game. Act as though the person you are helping is you friend, and that you are are wanting to show them what the server offers.
You are required to serve as a Helper before you can apply for Staff Assistant. However, if you are seen to be constantly creating “effective” reports, then you may be approached about taking on the Staff Assistant role directly.
- Have been on the server for at least 1 week
- No application made which has been denied within the last week
- Have good spelling and grammar
- Be mature
- Be willing to give up normal Crew stuff to help other people
- Already help people on a daily basis and answer questions
- Have Crew status
To produce an application, an applicant must post a topic in the Helper Applications Section that answers the questions and follows the requirements below.
Q1. What is your in-game name?
Q2. How often are you on the server? (Include timezones and exact times only; no generalisations)
Q3. Why do you want to be a Helper?
Q4. Will you prioritize helping others and answering questions over other things?
Q5. Do you think you have sufficient knowledge to answer many questions that are put to you?
Q6. Tell us about yourself?
In order to set a standard for Helper Applications to make sure they look presentable, the format requirements are here to do just that - they are required.
- Provide one line of space between each question
bold each question put in the application using
- Put the answer to each question on a new line under the question with no blank lines in-between
When an Application has enough +1’s with appropriate reasons put forward and the applicant is deemed active enough, the evaluation of the applicant will be begin. The applicant will be notified on their application when this commences.
Furthermore, during this stage, logs, Phase Chat, mystery users and real users will be used in evaluation of the applicants helpfulness. The evaluations are from “sessions” and not individual users. After enough evaluating is done, the first 3 evaluation results are published, denoting the overall prevalent outcome. If the outcome is a pass, then the applicant has passed, however, in the event that the overall prevalent outcome is a fail, the applicant will be notified of such an event and will be given one more chance to pass two more evaluations. They must pass the two next evaluations or the application will be denied.
- Make sure your answers include everything you can put in; there is no word limit, but that does not mean your application will not be denied because of it.
- Make sure people know you. This includes staff. The more people know you exist, the more likely they are to +1 your application
Your application will be given 1 week to accumulate at least +3 as a total of “+1”'s with a reason; sometime after the initial week, the application’s title will be prefixed with [Pending], this denotes that the application is in the queue for an evaluation. Once an available week has arisen for an evaluation, the prefix will change to [Evaluating] and testing will commence at random times thereafter. Asking people to specifically support/+1 your app is generally a bad gesture and you should only tell people that you have made one, not that they should support it.
Application Rating notes
At least +3. Good spelling and grammar. Appropriate wording. Information which gives a general idea of the person.