Pin the new Information Post in #help-support

This should be fairly self explanatory. Quite simply, pin this post:

The post has quite important information, therefore I believe it should easily be accessed at any time in its category. Not in #guides, but instead #help-support since it would likely be the place a user would go to first to request help (or complain) in regards to not being able to access parts of the server despite not being banned.