How to Appeal Your Ban

At Dark Gaming, bans are permanent unless appealed by the person who was banned. If you have been banned, then that means you must appeal if you want to get the ban lifted.

Creating a Ban Appeal

Step 1

To post a ban appeal, you need to register. At the top-right click image
and complete the registration process before proceeding.

Step 2

Go to the #terraria-server:ban-appeals category and click image
A template is provided. Please read it carefully and fill out the necessary information.

Step 3

Click image
Once your appeal is posted, you will need to be patient and wait for a Staff Member to be assigned, and then they will ask you questions as part of the appeal process.

No Ban Link or Number

For Q1, you are required to post a ban link. An example of a ban link is: Dark Gaming

This ban link is shown to you when you try to join the server. If you have something else there instead of a ban link, first check that you are actually banned. If you are banned, the text it shows when you try to join should start with “Banned:”. If there is no link given but instead a different piece of information, provide that information for Q1.

Your Ban Appeal Was Tagged as Invalid

If your ban appeal gets tagged as invalid, it means you did not follow the template properly. On your appeal, a staff reply should give you a reason why it is invalid. You should edit your existing appeal, don’t post another one.

Example

This is an example of an appeal. Do not re-use the content of this appeal; this is merely provided for people who have no idea what they need to write and need something to get them started.

The Appeal Process

Preface

It’s important to understand that all bans are forced through the process of an appeal. All bans have no expiry date. We do this to ensure that if someone is banned, that they get a chance to read through the rules and understand why they were banned and how they can avoid being banned in the future.

Automatic Closing

Appeals automatically close after 7 days of inactivity. This is an automated action to close appeals that are not going anywhere, either due to the Staff Member not being available to deal with it or the person appealing not responding. Any appeal closed by this action is not considered denied or accepted.

Staff Member Assignment

Only one Staff Member will deal with your appeal directly. When a Staff Member is assigned, that does not mean your appeal will be dealt with right away.

Response Time

This is a forum and not an instant messaging service. You should not expect any Staff to respond to or be assigned to your appeal immediately. It may take days before your appeal gets a response/assignment. Posting replies in your appeal regarding getting a response quickly is deemed unwarranted. It may affect your chance of a successful appeal.

Staff Guidelines / Structure on dealing with appeals

If you have read other appeals or been banned before, you may notice a certain structure to how appeals are handled. For example, you will notice the mention of quoting the rules. It is best not to include this in your topic or a reply unless a Staff Member first prompts you. There are requirements that your appeal and subsequent replies must pass, and you will be prompted when it is deemed necessary to complete any given step. You may end up wasting everyone’s time by doing a step without being asked.

Getting Denied

Not every appeal will be accepted. If your appeal is denied, you should not post another appeal immediately; wait at least a few days. It would be best to understand why your appeal was denied and what you can do to improve your chance of an appeal next time. If you appeal the same way as the previous time, it is doubtful that there will be any difference in the outcome. If your appeal was denied and a Staff Member stated that no further appeals would be accepted, then you should not post any more appeals. It would be best to accept that your personal behaviour/goals conflict with the server’s rules and find another server/community that aligns more with what you want out of a server.

11 Likes