Not receiving lootboxes in DTP when leveling up

[Ag3ntCreeper]

PC/Mobile
PC

Dimensions or Services it affects
DTP

Your in-game account name
Ag3ntCreeper

How often it happens
Everytime I’ve leveled up

Any screenshots or videos showing the bug
I wish I could provide a better example but this has happened to me everytime I’ve gotten the message to check my inventory, there will be nothing new in my inventory.

[OnlineBoi (Online)]

Receiving lootboxes upon leveling up is entirely RNG based, but the chances to get some increase as you become higher level.
You should start getting some once you’re around level 20

@Camelot

Levels are what grant you Tier 1 & 2 loot boxes; This is separate from the loot boxes obtained by voting.

• Tier 1 boxes grant you 1 item.
• Tier 2 grants you 2 items.
• Vote loot boxes grant you 3 items.

Note that you will not receive a ranking-earned loot box until around level 20. It’s weird, but luckily it’s an easy milestone to reach.

[Ag3ntCreeper]

Thank you, I was confused about the messages telling me to check my inventory.