# Staff assistance 

**URL:** <https://forum.dark-gaming.com/t/staff-assistance/26876>\
**Category:** Questions & Support\
**Created:** [8 November 2023 01:38 UTC](https://forum.dark-gaming.com/t/staff-assistance/26876 "2023-11-08T01:38:13Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Tru3thful](https://forum.dark-gaming.com/user_avatar/forum.dark-gaming.com/tru3thful/32/32134_2.png) [@Tru3thful](https://forum.dark-gaming.com/u/Tru3thful)\
**Post date:** [8 November 2023 01:39 UTC](https://forum.dark-gaming.com/t/staff-assistance/26876/2 "2023-11-08T01:39:23Z")

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Send in a request through the Account Management Guide instructions:

> [@Account Management Guide](https://forum.dark-gaming.com/t/account-management-guide/12015/1):
>
> ## Resetting Your Password
> 
> We need to verify that you are indeed who you claim to be. Currently, there is only one way to verify your identity.
> 
> 1. If you aren’t already logged-in in-game, follow [UUID Login](https://forum.dark-gaming.com/t/a/12015#uuid-login). If you are unable to login, then we cannot help you, sorry. You can create a new account if you wish.
> 2. If you haven’t already, [sign up](https://forum.dark-gaming.com/signup) for a forums account and [log in](https://forum.dark-gaming.com/login).
> 3. Then, [message](https://forum.dark-gaming.com/m/password-reset) staff for a password reset.
> 4. After staff responds, follow the instructions given to reset your password.

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