# Access denied **URL:** \ **Category:** Questions & Support\ **Created:** [2 November 2022 03:09 UTC](https://forum.dark-gaming.com/t/access-denied/19135 "2022-11-02T03:09:36Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mimidoggo](https://forum.dark-gaming.com/letter_avatar_proxy/v4/letter/m/aca169/32.png) [@mimidoggo](https://forum.dark-gaming.com/u/mimidoggo)\ **Post date:** [2 November 2022 03:09 UTC](https://forum.dark-gaming.com/t/access-denied/19135/1 "2022-11-02T03:09:36Z")
Hello. I logged in today for the first time in a while and for some reason I can no longer access the site. I have no idea, and if I did, it was because I kept getting unintentionally disconnected in zombie mode. The cause of all this is unknown. I am at a loss as I can’t contact support with the error either. PS, I am a Japanese player, so I am using a translation. Sorry if there are any mistakes in English. ---
**Author:** ![mimidoggo](https://forum.dark-gaming.com/letter_avatar_proxy/v4/letter/m/aca169/32.png) [@mimidoggo](https://forum.dark-gaming.com/u/mimidoggo)\ **Post date:** [2 November 2022 03:12 UTC](https://forum.dark-gaming.com/t/access-denied/19135/2 "2022-11-02T03:12:14Z")
There was only one thing that was a maybe. The client was using a client translated into Japanese. ---
**Author:** ![twofoursixeight](https://forum.dark-gaming.com/user_avatar/forum.dark-gaming.com/twofoursixeight/32/38092_2.png) [@twofoursixeight](https://forum.dark-gaming.com/u/twofoursixeight)\ **Post date:** [2 November 2022 03:37 UTC](https://forum.dark-gaming.com/t/access-denied/19135/3 "2022-11-02T03:37:47Z")
> [@Visit: forum.dark-gaming.com/t/10624](http://forum.dark-gaming.com/t/10624): > > How to fix the problem Create a forum account, login, and then [click here contact us at the blacklist helpdesk](https://forum.dark-gaming.com/m/blacklisted-ip). Please follow the template and do not change the title. What if I want to use a VPN / Proxy / Server?play_button Click to expand How long does it take to get a response?play_button Click to expand Why does this happen?play_button Click to expand ---
**Author:** ![mimidoggo](https://forum.dark-gaming.com/letter_avatar_proxy/v4/letter/m/aca169/32.png) [@mimidoggo](https://forum.dark-gaming.com/u/mimidoggo)\ **Post date:** [2 November 2022 03:40 UTC](https://forum.dark-gaming.com/t/access-denied/19135/4 "2022-11-02T03:40:14Z")
I was trying to contact support from there, but for some reason I could not. ---
**Author:** ![twofoursixeight](https://forum.dark-gaming.com/user_avatar/forum.dark-gaming.com/twofoursixeight/32/38092_2.png) [@twofoursixeight](https://forum.dark-gaming.com/u/twofoursixeight)\ **Post date:** [2 November 2022 03:47 UTC](https://forum.dark-gaming.com/t/access-denied/19135/5 "2022-11-02T03:47:45Z")
try contacting the [@blacklist-helpdesk](https://forum.dark-gaming.com/groups/blacklist-helpdesk) agaub since you have the required badge to do so ---
**Author:** ![mimidoggo](https://forum.dark-gaming.com/letter_avatar_proxy/v4/letter/m/aca169/32.png) [@mimidoggo](https://forum.dark-gaming.com/u/mimidoggo)\ **Post date:** [2 November 2022 03:55 UTC](https://forum.dark-gaming.com/t/access-denied/19135/6 "2022-11-02T03:55:44Z")
Apparently, everyone gets a temporary lock when they create an account, and this was the time period. Thanks! ---
**Author:** ![system](https://forum.dark-gaming.com/uploads/default/original/1X/a5c97bca9621c44125f2c276afab3c181999b275.png) [@system](https://forum.dark-gaming.com/u/system)\ **Post date:** [2 November 2022 04:56 UTC](https://forum.dark-gaming.com/t/access-denied/19135/7 "2022-11-02T04:56:12Z")
Closed on 2 November 2022 04:56 UTC This topic was automatically closed 60 minutes after the last reply. New replies are no longer allowed.